GMC Guard logoGMC Guard

Privacy Policy

Last updated: 2025-12-01

This Privacy Policy explains how GMC Guard ("we", "us", "our") collects, uses and protects information when you use gmcguard.ai and related services. GMC Guard is a tool that helps merchants audit their websites for Google Merchant Center misrepresentation risk. It is not an official Google product.

1. Information we collect

We collect the minimum information necessary to provide the service:

  • Account details: your email address, password hash and plan type (Free or Pro).
  • Audit inputs: store URLs, optional product feed files and configuration details you provide when running an audit.
  • Audit outputs: generated reports, issues, screenshots and chat transcripts attached to a specific audit.
  • Billing metadata (Pro): subscription status and Stripe customer IDs. We do not store full card numbers.
  • Usage data: basic logs about sign‑ins, audit counts and error events to keep the service secure and reliable.

2. How we use information

We use your information to:

  • Authenticate you and manage your account.
  • Run audits on the URLs and feeds you provide.
  • Show you previous audits, trust scores and chat history for your own reference.
  • Operate billing and enforce Free vs Pro limits.
  • Monitor abuse and keep the platform secure.

3. AI providers and data processing

GMC Guard uses third‑party AI providers (such as OpenAI) to analyse page content and generate audit reports. We send them only the text, structured snapshot data and screenshots required to perform the audit or answer your questions in the chat. These providers process your data on our behalf under their own terms and privacy policies.

4. Data retention and deletion

We keep your account and audit data so you can review previous reports and rerun audits over time. You can request deletion of specific audits or your entire account by contacting us at support@gmcguard.ai. We may keep limited records as required for legal, accounting or fraud‑prevention reasons.

5. Cookies and local storage

We use cookies or similar technologies to:

  • Keep you signed in between visits.
  • Remember basic preferences.
  • Measure anonymous usage patterns.

6. Sharing your data

We do not sell your data. We share it only with:

  • Infrastructure and analytics providers (hosting, databases, logging, AI) that help us run the product.
  • Payment processors (e.g. Stripe) to handle subscriptions and invoices.
  • Authorities or third parties when required by law or to respond to a valid legal request.

7. Data security

We take reasonable technical and organisational measures to protect your data, but no online service can be 100% secure. You are responsible for choosing a strong password and keeping your login credentials safe.

8. International transfers

Depending on where you are located and where our infrastructure and service providers are based, your information may be processed in other countries. We aim to work with reputable providers and, where applicable, rely on appropriate safeguards for cross‑border transfers.

9. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at support@gmcguard.ai.

This document is provided for informational purposes only and is not legal advice. For specific obligations (for example under GDPR or other local privacy laws), you should consult with a qualified lawyer.